Privacy Policy

1. Data Controller

Moneysavexpert is a trading name of DROPSHIPPING LTD Company number 11126075, with its registered address at 32-33 Cartwright Gardens, London, London, United Kingdom, WC1H 9EH (the "Company", "we", "our", or "us"). The Company is the data controller responsible for your personal data collected through this website and our services.

If you have any questions about this Privacy Policy or how we handle your data, contact us at info@moneysavexpert.com.

2. Information We Collect

Information you provide directly: When you enrol in a programme, register on our Site, complete a form, or contact us, we may collect your name, email address, phone number, billing address, payment information, and any other information you choose to provide.

Information collected automatically: When you visit our Site, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and device information.

Cookies and tracking technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activity. See Section 7 (Cookies) below for full details.

Payment information: Payment is processed by our third-party payment providers (including Stripe and Klarna). We do not store full credit card numbers on our servers. Payment processors handle your financial data in accordance with their own privacy policies and PCI-DSS standards.

WhatsApp and messaging data: If you contact us or provide your phone number, we may communicate with you via WhatsApp, SMS, or other messaging platforms. Messages may be processed by AI-powered automated systems to provide faster responses, answer questions, and facilitate booking of consultations. Message content, phone numbers, timestamps, and interaction data may be collected and stored. By providing your phone number, you consent to receiving communications via these channels.

3. Lawful Basis for Processing

We process your personal data on the following lawful bases under UK GDPR and EU GDPR:

Contractual necessity (Article 6(1)(b)): Processing necessary to perform our contract with you, including delivering programme content, providing mentoring services, processing payments, and managing your account.

Legitimate interests (Article 6(1)(f)): Processing necessary for our legitimate business interests, including improving our services, website analytics, fraud prevention, and internal record-keeping, provided these interests are not overridden by your rights.

Consent (Article 6(1)(a)): Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing emails or WhatsApp messages. You may withdraw consent at any time.

Legal obligation (Article 6(1)(c)): Processing necessary to comply with a legal obligation, such as tax reporting or responding to lawful requests from public authorities.

4. How We Use Your Information

We use the information we collect to: deliver and manage your programme access and mentoring services; process payments and manage billing; communicate with you about your account, programme updates, and support queries; communicate with you via WhatsApp, SMS, and other messaging platforms, including through AI-powered automated responses, to answer questions, provide support, and facilitate booking of consultations; send marketing communications (where consent has been given); improve our website, services, and user experience; comply with legal and regulatory obligations; protect against fraud, unauthorised transactions, and other liabilities; and enforce our Terms of Service.

5. Who We Share Your Data With

We do not sell your personal data to third parties. We may share your data with:

Service providers: Third-party companies that help us operate our business, including payment processors (Stripe, Klarna), email service providers, hosting providers (Kajabi, ClickFunnels), analytics providers (Google Analytics), messaging platforms (WhatsApp / Meta Platforms, Inc.), AI service providers used to process and respond to messages, and customer support tools.

Professional advisers: Accountants, lawyers, and other professional advisers where necessary for business or legal purposes.

Legal and regulatory authorities: Where required by law, regulation, legal process, or government request, or where we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

All third-party service providers are required to process your data in accordance with applicable data protection laws and only for the purposes we specify.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Specifically:

Active students: Your data is retained for the duration of your programme and for 24 months after the programme ends, to allow for any guarantee claims, support queries, or disputes.

Former students: After the 24-month post-programme period, personal data is either deleted or anonymised, except where we are required to retain it for legal, tax, or regulatory purposes (typically 6 years for financial records under HMRC requirements).

Marketing contacts: If you have opted in to marketing communications, we retain your contact details until you unsubscribe or request deletion.

Messaging data: WhatsApp and SMS message logs are retained for 24 months from the date of the last interaction, or longer where required for dispute resolution or legal compliance.

Website analytics: Anonymised analytics data may be retained indefinitely for statistical purposes.

7. Cookies and Tracking Technologies

Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

Strictly necessary cookies: Required for the website to function (e.g., session management, authentication). These do not require consent.

Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics). These collect anonymised data about page views, traffic sources, and user behaviour.

Marketing and advertising cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Facebook Pixel, Google Ads). These may track your activity across other websites.

Functional cookies: Remember your preferences and settings to enhance your experience.

Cookie Consent: When you first visit our website, you will be presented with a cookie consent notice. Non-essential cookies (analytics, marketing, functional) will only be activated after you provide consent. You can change your cookie preferences at any time through your browser settings or our cookie consent tool.

Specific cookies used on our Site include: Kajabi session cookies (_kjb_session) for maintaining your login; Google Analytics cookies (_ga, _gid, _gat) for website analytics; and Facebook Pixel for advertising measurement and remarketing. Facebook Pixel may load tracking scripts when you visit our Site; this is subject to your cookie consent preferences.

You can control and delete cookies through your browser settings. Visit aboutcookies.org for guidance. Please note that disabling cookies may affect the functionality of our website.

8. AI-Powered Communications

We use artificial intelligence (AI) tools to assist with communications, including responding to enquiries via WhatsApp and other messaging platforms, and providing automated support. When you interact with our AI-powered systems:

Disclosure: You may be communicating with an AI system rather than a human. We will make reasonable efforts to indicate when a response is AI-generated, but this may not always be apparent in real-time messaging.

Data processing: Your messages and phone number are processed by third-party AI service providers to generate responses. These providers are bound by data processing agreements and are required to handle your data in accordance with applicable data protection laws.

Human oversight: AI-generated responses are subject to periodic human review for quality assurance. A human team member is available upon request if you prefer not to interact with an automated system.

Opt-out: If you do not wish to receive AI-powered messages, you may request to communicate with a human team member only by replying "SPEAK TO A HUMAN" or by contacting info@moneysavexpert.com.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the United Kingdom and European Economic Area, including the United States, where some of our service providers are based. Where such transfers occur, we ensure appropriate safeguards are in place, including: UK International Data Transfer Agreements (IDTAs) or EU Standard Contractual Clauses (SCCs) with our service providers; transfers to countries that have been deemed to provide an adequate level of data protection; and any other appropriate safeguard recognised under applicable data protection law.

10. Your Data Protection Rights

If you are a resident of the United Kingdom, you have rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. If you are a resident of the European Economic Area, you have rights under the EU General Data Protection Regulation (EU GDPR). These rights include:

Right of access: You may request a copy of the personal data we hold about you.

Right to rectification: You may request that we correct inaccurate or incomplete data.

Right to erasure: You may request that we delete your personal data, subject to legal retention requirements.

Right to restrict processing: You may request that we limit how we use your data.

Right to data portability: You may request a copy of your data in a structured, machine-readable format.

Right to object: You may object to our processing of your data based on legitimate interests or for direct marketing purposes.

Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time.

Rights related to automated decision-making: You have the right not to be subject to a decision based solely on automated processing (including AI) that produces legal or similarly significant effects, unless necessary for a contract, authorised by law, or based on your explicit consent.

To exercise any of these rights, contact info@moneysavexpert.com. We will respond to verified requests within 30 calendar days. We may ask you to verify your identity before processing your request.

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you are a UK resident, or with your local data protection supervisory authority if you are an EU/EEA resident.

11. Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) provide you with additional rights regarding your personal information:

Right to know: You may request details about the categories and specific pieces of personal information we have collected, the sources of that information, the purposes for collection, and the categories of third parties with whom we share it.

Right to delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.

Right to opt out: You may opt out of the sale or sharing of your personal information. We do not sell your personal information.

Right to non-discrimination: We will not discriminate against you for exercising your CCPA/CPRA rights.

To exercise these rights, contact info@moneysavexpert.com with the subject line "California Privacy Request."

12. Additional Rights for Other US Residents

If you are a resident of Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, or any other US state with applicable consumer privacy legislation, you may have additional rights under your state's laws, which may include rights similar to those described above. Contact info@moneysavexpert.com to exercise any applicable rights.

13. Children

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from anyone under 18. If we discover that we have collected personal data from a person under 18, we will delete that information promptly. If you believe a child under 18 has provided us with personal data, please contact info@moneysavexpert.com.

14. Links to Third-Party Websites

Our website may contain links to third-party websites, including Shopify, Google, Meta, Stripe, Klarna, and others. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

15. Klarna

To offer Klarna's payment methods, we may pass your personal data (contact and order details) to Klarna at checkout so Klarna can assess your eligibility and tailor payment options. Your data is processed in accordance with Klarna's own privacy notice, available at klarna.com.

16. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit, access controls, regular security reviews, and staff training. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

17. Marketing Communications

We may send you marketing communications about our programmes, services, and offers where you have given consent or where we have a legitimate interest in doing so (e.g., if you are an existing customer). Marketing communications may be sent via email, SMS, or WhatsApp. Every marketing email includes an unsubscribe link. You can opt out of marketing at any time by clicking the unsubscribe link, replying STOP to any SMS or WhatsApp message, or contacting info@moneysavexpert.com.

Mobile Messaging Terms (SMS)

By providing your mobile number to Moneysavexpert, you expressly consent to receive recurring automated and personalised text messages from us, including (a) transactional messages such as webinar reminders, account notifications, programme updates, and customer support replies, and (b) marketing messages where you have opted in to receive them.

Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase.
To opt out at any time, reply STOP to any message. To request help, reply HELP or contact info@moneysavexpert.com. We may send a final confirmation message after you opt out.

Mobile opt-in information and phone numbers will not be shared with third parties or affiliates for their marketing purposes. We may share your number with service providers (e.g., Twilio, Close, WebinarJam) solely to deliver messages on our behalf, under data processing agreements.

Carriers (including but not limited to AT&T, Verizon, T-Mobile, EE, O2, Vodafone, Three) are not liable for delayed or undelivered messages.
Supported carriers may change without notice. Service availability is not guaranteed in all locations.

18. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified to you via email or by posting a prominent notice on our website. The date of the most recent revision will be indicated at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

19. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data practices, contact us at:

Email: info@moneysavexpert.com

Phone: 0208 693 4715

DROPSHIPPING LTD Company number 11126075

Trading as Moneysavexpert

32-33 Cartwright Gardens, London, London, United Kingdom, WC1H 9EH




© DROPSHIPPING LTD Company number 11126075 trading as Moneysavexpert. All rights reserved.


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IMPORTANT: Earnings and Legal Disclaimers: We cannot and do not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies.

Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

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